If you have ordered from them and not yet received the order, the first people to contact should be your credit/debit card company to see if they can stop the payment. It's also worth calling the contact number taken from their site: 0845 688 6060, to see if you can leave a message or if they have left message.
From last year's experience of companies falling, the receivers usually leave contact details on the website so that creditors and other people who are owed money can leave their details.
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